I remember being a one year old.
This is usually the phrase I prefer to start off with when it comes to my story. I state it because I believe it’s a good preface and sets the standard for the receiver of my information to…
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Why Online Ordering Beats Call In Ordering
Another thing that’s clear is that online food ordering is big business. Thanks to services like GrubHub, UberEATS, DoorDash and the like, customers aren’t limited to pizza and Chinese delivery anymore. Services like these had revenues in the billions in 2016, with no signs of slowing this year.
Your restaurant needs to be ready to accommodate this growing market segment. Sure, you could continue to rely on call-in orders for pickup. But, while you’re waiting for the phone to ring, your competitors will be racking up sales via online ordering.
When customers get exactly what they order, every time, it can only lead to better ratings, reviews and repeat business..
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